Billing
When you’re facing a health crisis, stress about paying your bill can impact your recovery. At CRMC, we support every step in your journey, including this one.
If you’re overwhelmed or unsure about your bill, talk with someone in our business office at 844-735-5615.
If you need help understanding your options, talk with one of our financial advisors at 218-546-7000.
Pay Your Bill or Request a Payment Plan
Online Payment Portal
Your Rights and Resources
Use MyChart to estimate the cost of your care or download this spreadsheet to see all our estimated costs.
If you don’t have insurance, you can also request a “good faith estimate” from our business department.
If you receive emergency or unexpected care that’s out-of-network for your insurance, you are protected from surprise or “balance” bills. Learn more about your rights.
Financial Assistance
What is Financial Assistance?
Financial assistance is free or discounted care for those who cannot afford it.
Financial assistance is not the only way to get help paying for your medical bills. Payment plans and insurance support are also available. One of our financial advisors would be happy to help you understand your options.
To talk with a financial advisor, call 218-546-7000.
Prior to receiving financial assistance, patients are expected to pay for what they’re able and complete an application for qualified health insurance.
Use the table below to determine if you qualify for financial assistance:
| How many people are in your family? | How much is your household income? |
| 1 | $30,150 |
| 2 | $40,600 |
| 3 | $51,050 |
| 4 | $61,500 |
| 5 | $71,950 |
| 6 | $82,400 |
| 7 | $92,850 |
| 8 | $103,300 |
| If you make equal to or less than the amount across from the number of people in your family, you could be eligible for financial assistance. | |
To apply for financial assistance, complete the application below and return it to the financial services department at our Crosby campus.
Download Financial Assistance ApplicationFinancial Assistance Legal Terms
Cuyuna Regional Medical Center (CRMC) provides financial assistance to persons who have healthcare needs and are unable to pay for necessary services. CRMC strives to ensure that financial issues do not prevent patients from seeking or receiving medically necessary care.
Goals
It is our goal to provide affordable healthcare services to all patients regardless of the ability to pay and assist uninsured or underinsured patients who cannot pay for part or all of the care they receive. “Financial Assistance” as defined, by the means of provision of free or discounted care to a patient pursuant to financial assistance policies.
Financial assistance is not considered to be a substitute for personal responsibility. Patients must cooperate with CRMC procedures for obtaining financial assistance. Patients are expected to contribute to the cost of their care based on their ability to pay. Individuals with the financial means to purchase health insurance shall be urged to do so. This assures access to health care services and protects their assets.
In order to allow CRMC to provide a fair level of assistance to the greatest number of persons in need, the organization established the following guidelines for financial assistance.
Criteria
- Applicants are required to complete the application process for qualified Health Insurance. This process may include Medicare, Medical Assistance, MNSure, Federal Insurance Exchange products, or other legislative qualified Health Care Insurance Plans. For assistance that enters into the following calendar year, applicants are required to update application information.
- Financial assistance will be accessible when there is a reason to believe that a patient owes the debt for hospital services.
- Financial Assistance will be accessible when CRMC has offered a reasonable repayment plan according to the Financial Assistance Income Guidelines and the Health and Human Services Federal Poverty Guidelines.
- Financial Assistance will be accessible when all external resources have been researched and acceptance of payment denied.
Determination
- Responsibility for determining Financial Assistance acknowledgement will be delegated to the financial review committee (as defined).
- Applicants will be required to complete the Financial Assistance Application for Eligibility Determination. (Attachment A)
- Financial Assistance applications must contain supporting documentation for all required financial criteria.
- Written acknowledgement of Financial Assistance Application acceptance or denial will be mailed to the patient within 30 days of received request.
- Applications denied for Financial Assistance will follow the guidelines contained within CRMC’s Self Pay Collections Policy.
Application
- Financial Assistance Applications are processed routinely to help identify patients and their ability to pay.
- Once a coverage determination is made, all applicants are notified by mail.
- Applicants who are over the established income guidelines are given direction to contact the CRMC business office for payment arrangements.
Other
- Itemized bills and detailed collection events are available per patient request.
- For patients inquiring about price of service, the information is available through the Director of Managed Care Contracts.
- Financial Assistance will be available for one year after approval of the Financial Assistance Application letter date.
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