Frequently Asked Questions

We know you might have a lot of questions about your visit to CRMC, whether it’s about directions to the hospital, parking information, or about how to find you way once you reach your destination. The information below can help answer your questions and make your visit to CRMC more pleasant. Staff is always available to help guide you through each location.

Patient parking is located in the lot right outside CRMC’s entrance. Ample disabled parking spaces are available. A shuttle service is also available throughout the parking lot Monday through Friday from 8 a.m. to 4:30 p.m.

Patients should bring the following information when registering:

  • Insurance card
  • Medicare/Medicaid card
  • Name and Social Security Number of insured
  • Referral forms from your physician (if required by your insurance carrier)
  • Referral/Order Guidelines
  • Worker’s compensation information (if applicable)
  • Driver’s license
  • Co-pay or deductible
  • Pre-admission form (if not previously submitted)
  • Advance Directive

No one is turned away from CRMC needing emergent/emergency care because of inability to pay. We direct patients to Financial Counselors located in the Admitting Department who will work with you to develop a payment plan, help you apply for Medical Assistance, or if you qualify, arrange for free or reduced pay care.

No. All forms are completed electronically on site.

Confirming your identity is a safety precaution. Anyone providing you with medical care must verify your identity to make sure the right patient is receiving the appropriate care. Redundant sources of information reduce the potential for errors. The first step toward keeping you safe is each staff member consistently confirming your identity

CRMC utilizes an electronic health record system which supports your care by providing and recording treatment plans, order sets, and medications. 

You should tell staff anything you think is relevant to your care. They need to know how you’re feeling and how that changes from day to day. They need to know your medical history, your family’s medical history, your current prescriptions, and any allergies. They need to know how you react to the medications and treatments you receive. Finally, please share your anxieties and concerns so they can play a positive role in helping you deal with them.

To be a strong advocate, you must be knowledgeable about your loved one’s needs and willing to speak up on his or her behalf. At CRMC, we encourage you to broach sensitive topics and address your questions and concerns with members of the treatment team. Your voice is incredibly important to us. As an advocate, you may also have certain legal responsibilities as outlined in a healthcare power of attorney document.

 Under normal circumstances, gifts are allowed on all units. Flowers are allowed on all units except the Intensive Care Unit. Special visitor restrictions are in place during COVID and flu seasons. See the latest visitor guidelines here.

A patient’s immediate family member(s), may call Patient Information at 218-546-7000.

Connect with our patient billing expert team at 218-545-4386.

Schedule An Appointment:
(218) 546-7462 or (888) 420-2778

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