Virtual Visits

Test Your Device

Before your virtual visit, take a few minutes to make sure your device is ready. A quick test helps you avoid delays and ensures your appointment runs smoothly.
Click Here To Check Your Device

What You’ll Need for Your Appointment

  • An email address
  • Internet access
  • A smartphone, tablet, laptop, or computer with a camera

Tips for a Smooth Visit

If your video or audio isn’t working well, these quick tips can help:

Update your device
Make sure your device, operating system, and internet browser are up to date.

Restart your device
Closing apps and restarting your phone, tablet, or computer can improve performance.

Try a different browser
If you’re having trouble, try another browser such as Chrome, Edge, Safari, or Firefox.

Use a different device
Sometimes switching to another phone, tablet, or computer can solve the problem.

Improve your internet connection

  • Move closer to your Wi-Fi router
  • Ask others in your home to pause streaming or downloads during your appointment

Charge your device
Low battery power can affect video and audio quality. Plug in your device before your visit if needed.