Jennifer Grams of Nisswa on December 13 joined Cuyuna Regional Medical Center’s Leadership Team as Admitting and Scheduling Director.
In her new position, Grams will supervise CRMC’s Admitting, Scheduling, Switchboard and Door Screener employees. She will manage staffing; hiring; training; plan, assign and direct work; monitor performance and productivity; and address patient, employee and visitor complaints and resolve problems.
She comes to CRMC from the Good Samaritan Society where she served as an administrator since 2006. Grams holds a Master of Healthcare Administration degree from Bellevue University in Nebraska, a Bachelor of Science degree in Health Services Administration and a Bachelor of Arts degree in Gerontology from Minnesota State University-Moorhead. She and her husband, Trent, have three children.