Cuyuna Regional Medical Center has been named one of America’s 100 Best Hospitals for Patient Experience for the eighth consecutive year by the Women’s Choice Award, America’s trusted referral source for the best in health care. The award signifies that CRMC has been ranked within the top 100 hospitals of similar size based on number of beds.
“Patient experience is at the heart of healthcare and every day the physicians and staff at CRMC are providing extraordinary patient care,” said CEO Kyle Bauer. “CRMC is honored to receive this designation and to be lauded for our efforts by those for whom we provide care.”
The methodology used to select CRMC as one of America’s 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s healthcare preferences.
The Women’s Choice Award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience: effective communication with nurses and doctors, responsiveness to requests for help, pain management, explanation about medications before being administered, bathroom and room cleanliness and patient recommendation rating.
According to the Agency for Healthcare Research and Quality, good patient experience positively correlates to disease management, adherence to treatment plans and health outcomes.
“This hospital was awarded because it is one of the best at treating their patients the way their patients want to be treated,” said Delia Passi, founder and CEO of the Women’s Choice Award. “Hospital choice is a critical decision, particularly for women, who make over 80 percent of healthcare decisions. Our designation makes it easier for them to choose a hospital where they and their families are more likely to have a better experience and outcome.”
CRMC is one of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S. by the Women’s Choice Award.
For more information on America’s 100 Best Hospitals for Patient Experience, please visit https://www.womenschoiceaward.com/best-hospitals/